The final leg of the journey is the one your customer actually sees. We deliver to all 47 counties in Kenya, and where your customer pays on receipt, we collect the cash and remit it to you.

What this covers

• Last-mile delivery — prompt delivery to homes, businesses and remote locations, with a 24-hour commitment across our standard service areas.
• Nationwide coverage — every county in Kenya, from Nairobi and Mombasa to the harder-to-reach delivery points.
• Cash on delivery — your customers pay on receipt, which lifts conversion for buyers who will not pay upfront.
• Secure collection and remittance — agents trained in cash handling, backed by tracking and verification, with cash accounted for and remitted to you.
• Bulk and dedicated options — from single parcels to a rider dedicated to your business.

On cash on delivery

COD is how a large share of Kenyan e-commerce actually gets paid for, and handling it badly is expensive. Cash that goes unreconciled, riders who cannot be reached, and deliveries attempted twice all eat the margin on the order. We run it as a controlled process with a clear remittance trail, charged as a percentage of what is collected.

Get a delivery quote with your typical destinations and volumes.

Related services

Delivery success rates improve sharply when orders are confirmed first — see our dedicated call centre. Most clients pair delivery with order fulfillment. See all six on our services page.

Useful reading: what cash on delivery really costs you